When clients enter your facility what do they hear?

a. Music
b. "Hello! How may I help you?"
c. Arf arf! Meow meow!
d. All of the above

If you answered "d" you are not alone. I suspect many veterinarians think working in a noisy building is a necessary evil of their profession.

The good news is: It's not necessary. The mechanical system and building construction can make a difference.

The not-so-good news is: Some general contractors don't understand this.

Almost 30 years ago our company founder E John Knapp learned to design buildings that work well to control both sound and odor emission. He has spoken at many zoning hearings where neighbors (and even competitors) tried to squelch a proposed new animal hospital or kennel by saying the noise would disturb the neighborhood.

Inside we explore ways to control sound in animal care facilities. Mechanical systems are an ongoing subject in KSA newsletters in 2001.